PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.70% uptime
Mar 2022 · 99.21%Apr · 99.99%May · 99.91%

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Mar 2022
Apr 2022
May 2022

Web Interface API - Operational

99.73% uptime
Mar 2022 · 99.24%Apr · 99.99%May · 99.98%

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Mar 2022
Apr 2022
May 2022

Backend Data Collection - Operational

99.72% uptime
Mar 2022 · 99.20%Apr · 100.0%May · 99.99%

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Mar 2022
Apr 2022
May 2022

Agent Service - Operational

99.70% uptime
Mar 2022 · 99.11%Apr · 100.0%May · 100.0%

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Mar 2022
Apr 2022
May 2022

Notice history

View current status

May 2022

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage16 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apr 2022

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage3 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2022

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage1 hour 17 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage1 hour 32 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage2 hours 52 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage5 hours 3 minutes
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Data storage issues.
ResolvedMajor outage5 hours 37 minutes
  • ResolvedUTC

    Everything is back up and working. Hardware replaced and all data should be synced and available. Sorry for this unexpected downtime.

  • MonitoringUTC

    Our main database is coming back online and we are making sure all backed up data gets caught up before coming back online.

  • IdentifiedUTC

    Our backend database is having problems taking in new data. While we investigate, we've started a restore (which will take about 4 hours). Until we know what's going on, we're taking down the main PingPlotter.cloud user interface temporarily to make sure minimal data is lost (your agents will send data when we come back up). Sorry for the inconvenience - we're digging in to this.

  • InvestigatingUTC

    We're having issues with our main backend database this morning.

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