PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.93% uptime
Jun 2022 · 100.0%Jul · 99.88%Aug · 99.91%

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Jun 2022
Jul 2022
Aug 2022

Web Interface API - Operational

99.95% uptime
Jun 2022 · 100.0%Jul · 99.91%Aug · 99.94%

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Jun 2022
Jul 2022
Aug 2022

Backend Data Collection - Operational

99.87% uptime
Jun 2022 · 99.99%Jul · 100.0%Aug · 99.62%

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Jun 2022
Jul 2022
Aug 2022

Agent Service - Operational

99.87% uptime
Jun 2022 · 99.92%Jul · 99.84%Aug · 99.87%

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Jun 2022
Jul 2022
Aug 2022

Notice history

View current status

Aug 2022

Spotty access to history data / time graphs.
ResolvedMajor outage2 hours 19 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

    The root cause of this issue was an automatic service update on our Ubuntu VMs in Azure. This update broke DNS for these VMs.

  • IdentifiedUTC

    Issue identified, affecting all Azure VMs using our version of Ubuntu https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1988119

    Working on resolution now.

  • InvestigatingUTC

    New trace sessions won't start reliably. History data seems to works on some traces, not on others.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage31 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage10 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jul 2022

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage36 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage31 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage40 minutes
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage54 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jun 2022

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
Resolved45 minutes
  • ResolvedUTC

    Azure Virtual Machine unexpected failure. We have upcoming backend changes to be more resilient to failures like this.

    The service has been up for 30 minutes at the time of this update, and we will continue to monitor.

  • InvestigatingUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage22 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

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