PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.99% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.97%

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Mar 2025
Apr 2025
May 2025

Web Interface API - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Backend Data Collection - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Agent Service - Operational

99.81% uptime
Mar 2025 · 99.99%Apr · 99.45%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

View current status

May 2025

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage11 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apr 2025

APR17
Infrastructure Updates 04-16-2025
CompletedMaintenance25 minutes
  • CompletedApril 17, 2025 at 3:25 AMUTC

    Maintenance is complete and all operations are fully functional.

  • In progressApril 17, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • PlannedApril 17, 2025 at 3:00 AMUTC

    We are planning for a scheduled maintenance during this time.

We're experiencing some increased load that's slightly delaying inbound data from agents.
ResolvedDegraded performance34 minutes
  • ResolvedUTC

    Everything is back to normal and all data should be visible live as usual.

  • MonitoringUTC

    We're closely monitoring this and it should be resolved shortly.

Agent Service isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Agent Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Service isn't accessible at the moment (automated)
ResolvedMajor outage3 hours 55 minutes
  • ResolvedUTC

    Agent Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent service connectivity issue
Resolved10 hours 46 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have identified and fixed a connectivity issue with the web gateway for the agent service. Agents were unavailable for new sessions, and appeared offline. After fixing the connectivity issues, agents reconnected, and synced collected data. Some agents appear to have had issues syncing target data collected while offline, this is indicated by a gray period on the timeline graph of targets (no data) starting around 2025-04-02 06:46 AM (UTC) until recovery at around 2025-04-02 11:06 AM UTC. We are monitoring and investigating data sync issues.

Mar 2025

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Service isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Agent Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

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