PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.60% uptime
Mar 2021 · 99.50%Apr · 99.63%May · 99.68%

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Mar 2021
Apr 2021
May 2021

Web Interface API - Operational

99.90% uptime
Mar 2021 · 99.81%Apr · 99.90%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Backend Data Collection - Operational

99.82% uptime
Mar 2021 · 99.73%Apr · 99.75%May · 99.98%

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Mar 2021
Apr 2021
May 2021

Agent Service - Operational

99.97% uptime
Mar 2021 · 100.0%Apr · 99.90%May · 100.0%

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Mar 2021
Apr 2021
May 2021

Notice history

View current status

May 2021

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage3 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage2 hours 2 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

We're doing some slow data troubleshooting.
Resolved1 hour 18 minutes
  • ResolvedUTC

    Everything's back to full performance! Thanks for your patience while we did some debugging.

  • InvestigatingUTC

    We're doing some slow data arrival troubleshooting. Things should be working, but there might be some minor temporary slowdowns in data delivery.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage3 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

We're investigating some performance issues
ResolvedDegraded performance28 minutes
  • ResolvedUTC

    Everything's back to normal. We're digging deeper for root cause, but this looks like it should be good for now.

  • InvestigatingUTC

    We're seeing intermittent problems with loading "All Targets" summaries and some sessions are running up to 2 minutes behind on syncing. We're investigating.

Apr 2021

Identity / Login is inaccessible. Network hardware failure - replacement in progress.
ResolvedMajor outage1 hour 34 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • UpdateUTC

    The service provider that hosts some of our infrastructure (including our Login server and PingPlotter.com's web site) has identified a piece of network hardware that is failing and is replacing it. Should be back soon! Sorry for the inconvenience!

  • IdentifiedUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login is inaccessible at the moment (automated)
ResolvedMajor outage17 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Login is currently unavailable. Upgrading Linux OS to a new version. Expected downtime is less than 15 minutes.

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage1 hour 4 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Azure Down
ResolvedMajor outage40 minutes
  • ResolvedUTC
  • InvestigatingUTC

    Indications of our hosting provider (Microsoft Azure) being down.

Mar 2021

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage1 hour 34 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login is inaccessible at the moment (automated)
ResolvedMajor outage3 minutes
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Some session data looks behind and is taking a long time to received new data.
ResolvedDegraded performance29 minutes
  • ResolvedUTC

    All syncing has caught up. Sorry for the delay!

  • IdentifiedUTC

    We're investigating. Hope to have live data updates shortly.

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API is inaccessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

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