PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.99%

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Jun 2024
Jul 2024
Aug 2024

Web Interface API - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Backend Data Collection - Operational

99.96% uptime
Jun 2024 · 99.96%Jul · 99.96%Aug · 99.97%

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Jun 2024
Jul 2024
Aug 2024

Agent Service - Operational

99.97% uptime
Jun 2024 · 100.0%Jul · 99.92%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

View current status

Aug 2024

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage13 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jul 2024

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage16 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    We've identified some connectivity issues with our database server. This has caused a brief outage. We're digging into it. No data loss is expected to occur.

  • InvestigatingUTC

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Service isn't accessible at the moment (automated)
ResolvedMajor outage34 minutes
  • ResolvedUTC

    Agent Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Unexpected downtime during maintenance
Resolved13 hours 32 minutes
  • ResolvedUTC

    We think we have resolved all agent connectivity issues. Please reach out if you are having any issues.

  • MonitoringUTC

    During some maintenance for our agents service (connect.pingplotter.com and agents100.pingplotter.com) we lost the public IP address assigned to our agents100.pingplotter.com agent endpoint. The old IP Address was: 20.62.235.32 and the new IP address is: 172.214.6.221. We're working with our cloud provider to see if we can reclaim the old IP address. We have updated the DNS for agents100.pingplotter.com to point to the new IP address, but it may take up-to 48 hours. It is possible that some of your agents were only connected with agents100.pingplotter.com. Agents solely connected to agents100.pingplotter.com should slowly reconnect to the new IP address.

Jun 2024

Backend Data Collection isn't accessible at the moment
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Backend Data Collection All services are now operational

  • InvestigatingUTC

    Backend Data Collection We've been made aware of a possible service disruption. We will update you when we know more.

Backend Data Collection isn't accessible at the moment
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Backend Data Collection All services are now operational

  • InvestigatingUTC

    Backend Data Collection We've been made aware of a possible service disruption. We will update you when we know more.

Backend Data Collection isn't accessible at the moment
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Backend Data Collection All services are now operational

  • InvestigatingUTC

    Backend Data Collection We've been made aware of a possible service disruption. We will update you when we know more.

Backend Data Collection isn't accessible at the moment
ResolvedMajor outage1 minute
  • ResolvedUTC

    Backend Data Collection All services are now operational

  • InvestigatingUTC

    Backend Data Collection We've been made aware of a possible service disruption. We will update you when we know more.

Backend Data Collection isn't accessible at the moment
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Backend Data Collection We've been made aware of a possible service disruption. We will update you when we know more.

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