PingPlotter Cloud - Agent Service outage – Incident details

Agent Service outage

ResolvedDegraded performance48 minutes

Affected

Agent Service

Major outage from 4:13 PM to 5:01 PM, Operational from 5:01 PM to 5:01 PM

  • ResolvedUTC

    Agent Service is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    We've identified an issue with DNS resolution affecting our agent connection service. New agents may be unable to connect or reconnect during this period. Existing connections are unaffected and will continue to operate normally. We're working with our upstream provider to resolve this and will post an update as soon as we have more information

  • InvestigatingUTC

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.