PingPlotter Cloud - Backend Data Collection isn't accessible at the moment – Incident details

All systems operational

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Backend Data Collection isn't accessible at the moment

Resolved3 hours 30 minutes

Affected

Backend Data Collection

Operational from 11:00 PM to 2:30 AM

Agent Service

Operational from 11:00 PM to 2:30 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    At 16:54 a maintenance task introduced unexpected load against the Database. Steps have been taken to triage the issue that had occurred.

    Systems appear to be healthier and functional at this point.

    Should any issues be experienced, please reach out to support

  • InvestigatingUTC

    Backend Data Collection cannot be accessed at the moment. We are currently investigating this incident and will provide updates once available!