PingPlotter Cloud - Partial downtime during database upgrade – Incident details

All systems operational

Show current status

Partial downtime during database upgrade

Resolved

Affected

Web Interface API

Operational from 8:43 PM to 8:43 PM

Backend Data Collection

Operational from 8:43 PM to 8:43 PM

Agent Service

Operational from 8:43 PM to 8:43 PM

  • ResolvedUTC

    Today, (December 10th, 2022) we attempted to update our Azure Postgres Database, some of our backend components did not successfully reconnect to the upgraded database, resulting in more downtime than we expected. We apologize for any inconvenience, and will investigate mitigating steps going forward.